Live Chat Software: Free Website Live Chat for Every Business

Why Live Chat Is Essential for Your Website

Visitors who use live chat are 2.8x more likely to convert than those who don't. Live chat provides the immediacy that modern customers expect — no waiting for email replies, no navigating phone trees. When a visitor has a question about your product or service, live chat lets you answer it in seconds, right when the buying intent is highest.

But live chat isn't just about sales. It reduces support ticket volume by resolving issues in real time, improves customer satisfaction scores, and gives you direct insight into what your visitors are thinking. Sukar makes all of this easy with a free live chat widget that installs in under two minutes.

A Beautiful, Lightweight Chat Widget

Sukar's website live chat widget is designed to look great on any site. It's fully customizable — match your brand colors, set a welcome message, choose when it appears, and configure it for desktop and mobile. The widget is lightweight (under 50KB) so it won't slow down your page load times.

Installation is simple: paste a single script tag into your website's HTML, or use our plugins for popular platforms. The widget works on any website — WordPress, Shopify, Squarespace, custom-built sites, single-page applications, and more.

Team Inbox for Collaborative Support

Every conversation from your live chat widget flows into a shared team inbox. Multiple agents can be online simultaneously, conversations are automatically assigned, and your team can see who is handling what in real time. No more missed messages or duplicate replies.

• Real-time updates — Messages appear instantly via WebSocket connections, no page refreshes needed
• Conversation assignment — Automatically route chats to available agents or specific team members
• Agent presence — See which team members are online and available at a glance
• Visitor context — View the visitor's current page, browser, location, and browsing history alongside the conversation
• Notification sounds — Choose from 6 notification presets (chime, bell, pop, ding, drop, pulse) so you never miss a message

Canned Responses for Faster Replies

Stop typing the same answers over and over. Sukar's canned responses let you save frequently used replies and insert them with a keystroke. Create templates for common questions like pricing inquiries, shipping policies, feature explanations, and onboarding instructions.

Canned responses are shared across your team, so every agent gives consistent, accurate answers. You can organize them by category, search them by keyword, and personalize them with visitor data before sending.

File Sharing and Rich Messages

Sometimes a text message isn't enough. Sukar supports file sharing directly in the chat window — send documents, images, screenshots, and PDFs to help visitors faster. Visitors can also share files with your agents, making it easy to troubleshoot issues or collect necessary documents.

AI-Powered When You're Away

What happens when no agents are online? Sukar's AI sales agent takes over automatically. It answers questions using knowledge from your website, qualifies leads, and captures contact information. When your team comes back online, they have a full conversation history and a queue of warm leads ready to follow up.

The AI integrates seamlessly with live chat — there's no awkward handoff. Visitors get a consistent experience whether they're talking to your AI or a human agent. And with visitor intent scoring, your team knows exactly which conversations to prioritize first.

Free Live Chat That Scales With You

Sukar's free plan includes everything you need to get started with website live chat: the chat widget, team inbox, canned responses, and AI automation. As your business grows, upgrade to unlock more agent seats, higher conversation limits, and advanced features like revenue intelligence and priority support.

Whether you are a solo founder, a growing startup, or an established business, Sukar has a plan that fits. Check out how SaaS companies and e-commerce stores use Sukar to grow revenue through live chat.

Everything You Get With Sukar Live Chat