An AI customer service agent that also sells
Sukar puts an AI agent on your website that learns your business in minutes, answers every visitor instantly, day or night, and knows when to bring in your team. Unlike support-only bots, it is built to turn questions into customers.
Last checked October 2026
What it does
- Answers from your own content. Crawls your website automatically; add facts and rules in the AI Playbook.
- Works 24/7. Replies in seconds, at 2 AM and on weekends, in the visitor’s language.
- Helps people buy. Finds products in your Shopify, WooCommerce or YouCan catalog, shares discount codes and checkout links.
- Captures leads. Collects names and emails when a visitor wants a follow-up.
- Hands off cleanly. Passes the conversation to your team with full context.
- Stays grounded. Replies are checked against your knowledge base before they are sent.
Set up in three steps
- Add your website. Sukar crawls your pages and builds the AI’s knowledge base.
- Pick a playbook. Choose your business type, goal and tone of voice; add rules such as “never promise delivery dates”.
- Paste one script tag. The chat widget goes live and the AI starts answering.
Support that turns into sales (Pro)
On Pro, Sukar scores each visitor’s buying intent from 0 to 100 based on what they do: viewing pricing, clicking a plan, using buying language, coming back. The AI adapts to the score: patient and educational for early researchers, asking qualifying questions for warm leads, and switching to a closer mode with a clear next step for hot buyers. Your team gets an alert when a hot lead appears. Read more about visitor intent scoring and the AI sales agent.
How AI pricing compares
| Tool | How AI is billed |
|---|---|
| Sukar | Included: 50 / 300 / 3,000 AI conversations a month on Free / Starter / Pro |
| Intercom Fin | $0.99 per resolution, on top of seats |
| Gorgias AI Agent | $0.90–$1.00 per interaction |
| Freshchat Freddy | $49 per 100 sessions |
| Tidio Lyro | Separate add-on |
Competitor pricing from public pricing pages, October 2026.
What it does not do
We would rather you know up front: the AI does not place orders, take payments or offer financing on its own. It guides visitors to your checkout, booking page or team. Team inbox, WhatsApp, Messenger and Instagram are on Pro.
Put an AI agent on your site today
Free plan with 50 AI conversations a month. Set up in minutes, no credit card.
Free plan, no credit card. One script tag to install.
Frequently asked questions
What is an AI customer service agent?+
Software that answers customer questions on its own, in natural language, using your business information. Unlike older rule-based chatbots, it understands free-form questions and can take actions such as sharing a link, collecting contact details or handing the chat to a person.
How does Sukar’s AI learn about my business?+
When you add your website, Sukar crawls it and builds a knowledge base from your pages. You can add facts, rules and a voice in the AI Playbook, connect a Shopify, WooCommerce or YouCan store, and add more sources (pages, sitemaps, product feeds) at any time.
Will the AI make things up?+
Sukar checks AI replies against your knowledge base before sending. When it cannot answer from what it knows, it says so and offers a person instead of guessing.
When does the AI hand off to a human?+
On every plan, when the visitor asks for a person. On Pro, the AI also detects when someone needs a human (frustration, complex issues, big deals) and alerts your team, passing the full conversation so nobody repeats themselves.
How much does it cost?+
Free plan with 50 AI conversations a month. Starter is $29/mo with 300 AI conversations and 3 agents. Pro is $79/mo with 3,000 AI conversations, 10 agents, visitor scoring, closer mode and all channels. No per-resolution fees.
Which languages does it support?+
The AI replies in the language the visitor writes in. The chat widget itself is available in English and Arabic, with full right-to-left layout.