Sukar is an AI-powered live chat platform that helps businesses engage website visitors 24/7, qualify leads with intent scoring, and close sales automatically using AI agents.

Is there a free plan?

Yes. The free plan includes 1 agent seat, 100 conversations per month, 50 AI conversations, and the live chat widget. No credit card required.

How does the AI sales agent work?

The AI learns your business by crawling your website and knowledge base. It engages visitors in natural conversation, scores their buying intent, and automatically switches to closer mode when a hot lead is detected.

How long does it take to set up?

Setup takes about 2 minutes. Add one line of code to your website, and the AI starts engaging visitors immediately. It auto-crawls your site to learn your products and services.

Can Sukar work with my ecommerce store?

Yes. Sukar integrates with Shopify, WooCommerce, YouCan, and any website. The AI crawls your product catalog and can answer questions about pricing, availability, and features to help convert visitors into buyers.

What is visitor intent scoring?

Visitor intent scoring is Sukar's built-in revenue intelligence feature. It tracks visitor behavior like pricing page views, plan clicks, and buying signals to assign a lead score. When a visitor reaches a high score, the AI automatically switches to sales closer mode.

Does Sukar replace my customer support team?

Sukar works alongside your team, not instead of it. The AI handles initial conversations 24/7, qualifies leads, and answers common questions. It seamlessly hands off to human agents when needed, so your team can focus on high-value interactions.

Can I customize the chat widget to match my brand?

Yes. On the Pro plan and above, you can fully customize the chat widget with your brand colors, logo, welcome messages, and agent avatars. The widget is designed to blend seamlessly with any website design.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

2. How We Use Cookies

Sukar uses cookies strictly for essential platform functionality. We do not use cookies for advertising or tracking purposes.

3. Cookies We Use

Cookie	Purpose	Duration	Type
accessToken	Authentication — keeps you signed in	15 minutes	Essential
refreshToken	Session renewal — refreshes your login	7 days	Essential

Both cookies are httpOnly (not accessible via JavaScript) and secure (only sent over HTTPS), providing protection against cross-site scripting (XSS) attacks.

4. Chat Widget Cookies

The Sukar chat widget embedded on your customers' websites uses local storage (not cookies) to maintain the visitor's session and conversation state. This allows visitors to continue their conversation if they navigate between pages.

5. Third-Party Cookies

We do not set any third-party cookies. If you sign in with Google OAuth, Google may set its own cookies during the authentication process — these are governed by Google's Privacy Policy.

6. Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies will prevent you from signing in to Sukar. Most browsers allow you to:

View what cookies are stored
Delete individual or all cookies
Block cookies from specific or all websites
Set preferences for first-party vs third-party cookies

7. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact

For questions about our use of cookies, contact us at:

Email: privacy@sukar.io
Website: https://sukar.io