# Sukar

Updated: 2026-10-02

> Sukar is an AI live chat and sales agent platform for ecommerce and SaaS. Its AI is trained on your website and checks replies against your own knowledge before sending. On Pro and Enterprise it also scores each visitor's buying intent and switches into closer mode for hot leads. Plans: Free, Starter $29/mo, Pro $79/mo, Enterprise $199/mo.

## What Sukar is

Sukar (sukar.io) is a live chat platform with a built-in AI sales agent. It crawls your website to learn products, prices and policies, answers visitors 24/7, captures leads, and hands conversations to your team with a summary when a human is needed. It is aimed at online stores and software companies, and also supports clinics, agencies and local services through business-type AI Playbooks.

## Key Features

- **AI agent trained on your site** (all plans): Crawls your pages, products and FAQs automatically; also accepts uploaded documents, knowledge articles and product catalogs. Every plan includes a monthly AI conversation allowance (50 Free, 300 Starter, 3,000 Pro, unlimited Enterprise).
- **What the AI can do**: Answer from your website and knowledge base, search products (Shopify, WooCommerce, YouCan), send a discount code, recommend a plan, capture leads, schedule demos and hand off to a human. It does not place orders or take payments; the visitor completes checkout on your store.
- **Visitor buying-intent scoring** (Pro and Enterprise): Live 0-100 score from pricing-page views, plan clicks, return visits and buying language in chat.
- **Four adaptive AI modes and closer mode** (Pro and Enterprise): Agent online, support, qualification and closer. When a visitor crosses your score threshold the AI shifts toward conversion-focused selling and your team is alerted. Free and Starter use support mode.
- **AI Playbook per business type**: Choose business type (online store, SaaS, health and clinics, services and local), goal, voice, facts and rules. No prompt writing.
- **Reply guardrail**: AI drafts can be checked against your knowledge base (prices, policies, promises). Drafts that do not match are rewritten with the correct answer.
- **Human handoff**: Frustration, refunds or large deals route to your team with a conversation summary.
- **Chatbot builder**: Build and manage chatbots per website (1 on Free, 5 on Starter, 25 on Pro, unlimited on Enterprise).
- **Channels**: Live chat on every plan; email from Starter; WhatsApp, Facebook Messenger and Instagram on Pro.
- **Team inbox** (Pro and Enterprise): All channels in one team inbox with assignments, tags and CSAT surveys. Canned responses from Starter.
- **Integrations**: Native for Shopify, WooCommerce and YouCan; any other site via one-line embed or the WordPress plugin.
- **Languages**: The chat widget is available in English and Arabic (right-to-left layout), and the AI replies in the visitor's language, including Moroccan Darija.

## Pricing (USD, monthly)

- **Free**: $0. 1 agent, 100 conversations, 50 AI conversations, 1 website, 1 chatbot, live chat widget, 30-day history. No credit card.
- **Starter**: $29. 3 agents, 1,000 conversations, 300 AI conversations, 3 websites, 5 chatbots, chat and email, canned responses, contact export.
- **Pro**: $79. 10 agents, unlimited conversations, 3,000 AI conversations, 10 websites, 25 chatbots, all channels (WhatsApp, Messenger, Instagram), revenue intelligence (visitor scoring and closer mode), team inbox, CSAT, custom branding.
- **Enterprise**: $199. Unlimited agents and AI conversations, API and webhooks, SSO/SAML, audit logs, custom AI training, priority support.
Full details: https://sukar.io/pricing

## Best for

- AI live chat for ecommerce: https://sukar.io/use-cases/ecommerce
- AI sales chatbot: https://sukar.io/features/ai-sales-agent
- Intercom alternative: https://sukar.io/alternatives/intercom

## Comparisons

- Best live chat software (10 tools, pricing compared): https://sukar.io/best-live-chat-software
- Best ecommerce chatbots (8 tools, pricing compared): https://sukar.io/best-ecommerce-chatbots
- Best Intercom alternatives: https://sukar.io/alternatives/best-intercom-alternatives
- Best Tidio alternatives: https://sukar.io/alternatives/best-tidio-alternatives
- Sukar vs Intercom: https://sukar.io/alternatives/intercom
- Sukar vs Zendesk: https://sukar.io/alternatives/zendesk
- Sukar vs Drift: https://sukar.io/alternatives/drift
- Sukar vs LiveChat: https://sukar.io/alternatives/livechat
- Sukar vs Freshchat: https://sukar.io/alternatives/freshchat
- Sukar vs Tawk.to: https://sukar.io/alternatives/tawk-to
- Sukar vs HubSpot: https://sukar.io/alternatives/hubspot
- Sukar vs Gorgias: https://sukar.io/alternatives/gorgias
- Sukar vs Crisp: https://sukar.io/alternatives/crisp
- Sukar vs Tidio: https://sukar.io/alternatives/tidio

## Solutions

- AI customer service agent: https://sukar.io/ai-customer-service-agent
- Arabic AI chatbot (RTL widget, replies in the visitor's language): https://sukar.io/arabic-ai-chatbot

## Guides

- AI Sales Agents: How They Work and the Best Tools: https://sukar.io/guides/ai-sales-agents
- How to Build a Chatbot Knowledge Base: https://sukar.io/guides/chatbot-knowledge-base
- How to Use an AI Sales Chatbot: https://sukar.io/guides/ai-sales-chatbot
- How to Boost Sales With Live Chat: https://sukar.io/guides/boost-sales-with-live-chat
- How to Convert Website Visitors: https://sukar.io/guides/convert-website-visitors

## Resources

- What Is Live Chat?: https://sukar.io/glossary/live-chat
- What Is an AI Chatbot?: https://sukar.io/glossary/ai-chatbot
- What Is Conversational AI?: https://sukar.io/glossary/conversational-ai

## Links

- Homepage: https://sukar.io
- Pricing: https://sukar.io/pricing
- All Comparisons: https://sukar.io/alternatives
- All Guides: https://sukar.io/guides
- Glossary: https://sukar.io/glossary
- Use Cases: https://sukar.io/use-cases
- AI Sales Agent: https://sukar.io/features/ai-sales-agent
- Live Chat: https://sukar.io/features/live-chat
- Visitor Scoring: https://sukar.io/features/visitor-scoring
- E-Commerce Use Case: https://sukar.io/use-cases/ecommerce
- SaaS Use Case: https://sukar.io/use-cases/saas
- Integrations: https://sukar.io/integrations
- Shopify Live Chat Integration: https://sukar.io/integrations/shopify
- WooCommerce Live Chat Integration: https://sukar.io/integrations/woocommerce
- Sign Up: https://sukar.io/register
- Privacy Policy: https://sukar.io/privacy
- Terms of Service: https://sukar.io/terms

## Contact

- Email: support@sukar.io
- Website: https://sukar.io